对应课程:点击查看
起止时间:2021-03-01到2021-06-01
更新状态:已完结
Chapter 1 Fundamentals of Performance Management 绩效管理基础-黄彬云 Quiz for Chapter 1 第1章测验
1、 The __ purpose of PM systems is to furnish valid and useful information for making employment decisions, including salary adjustments, promotions, and terminations.
A:strategic
B:information
C:administrative
D:developmental
答案: administrative
2、 ___ is a continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning performance with the strategic goals of the organization.
A:Strategic planning
B:Performance management
C:Reward system
D:Performance appraisal
答案: Performance management
3、 Pay added to base pay and that depends upon an employee’s performance is called:
A:An allowance
B:Contingent pay
C:Relational return
D:A benefit
答案: Contingent pay
4、 Dangers of a poorly implemented performance management system include which of the following:
A:Increase employee motivation
B:Lawsuits
C:Biased performance ratings
D:Decreased employee motivation
答案: Lawsuits;
Biased performance ratings;
Decreased employee motivation
5、 A performance management system is the systematic description of an employee’s strengths and weaknesses.
A:正确
B:错误
答案: 错误
Chapter 2 Performance Management Process 绩效管理过程–何炜 Quiz for Chapter 2 第2章测验
1、 The two main steps to the prerequisites phase of performance management are:
A:understanding the organization’s mission and conducting job analysis
B:developing the organization’s mission and conducting job analysis
C:conducting job analysis and writing a development plan
D:understanding the organization’s mission and writing a development plan
答案: understanding the organization’s mission and conducting job analysis
2、 Performance execution is linked to _ and _.
A:prerequisites; performance planning
B:performance planning; performance review
C:performance planning; performance assessment
D:performance assessment; performance review
答案: performance planning; performance assessment
3、 In the performance planning stage, the term “results” refers to what?
A:Customer reactions
B:Ratings that result from performance
C:Customer complaints resulting from performance
D:Outcomes an employee must produce
答案: Outcomes an employee must produce
4、 The poor implementation of the performance planning phase will result in the poor implementation of the:
A:performance execution phase
B:performance assessment phase
C:performance review phase
D:performance renewal and recontracting phase
答案: performance execution phase;
performance assessment phase;
performance review phase
5、 Employees and supervisors should both evaluate employee performance during the performance assessment phase.
A:正确
B:错误
答案: 正确
Chapter 3 Development and Trends of Performance Management 绩效管理的发展与趋势-李敏、黄彬云 Quiz for Chapter 3 第3章
1、 PM system information is necessary for the implementation of which of the following HR function(s)?
A:Workforce planning
B:Training
C:Recruitment and Selection
D:All of the above
答案: All of the above
2、 A strength-based approach to performance management requires an appreciative climate in which managers:
A:Identify employees’ weaknesses
B:Provide positive feedback on what employees are doing
C:Discuss future development goals
D:Work out ways to overcome employees’ weaknesses
答案: Provide positive feedback on what employees are doing
3、 Which of the following is the characteristic of performance management tomorrow?
A:Managers and employees avoiding feedback
B:Often linked with pay decisions
C:Development being part of the daily work
D:Review often occurs annually
答案: Development being part of the daily work
4、 Why do companies like Adobe and Kelly Services transit from traditional performance appraisals to continuous performance management?
A:The necessity of punishing employees timely
B:The return of people development
C:The need for agility
D:The centrality of teamwork
答案: The return of people development;
The need for agility;
The centrality of teamwork
5、 If a company no longer has a clear annual cycle, then it will be impossible to implement performance management.
A:正确
B:错误
答案: 错误
Chapter 4 Strategic Performance Measurement (SPM) 战略性绩效测量-黄彬云 Quiz for Chapter 4 第4章测验
1、 Performance Prism is a three dimensional model and has five facets. These five facets are:
A:financial, customer, internal process, learning and growth, employee satisfaction
B:stakeholder satisfaction, stakeholder contribution, strategies, processes, capabilities
C:stakeholder satisfaction, stakeholder contribution, strategies, processes, learning and growth
D:stakeholder satisfaction, employee satisfaction, strategies, processes, capabilities
答案: stakeholder satisfaction, stakeholder contribution, strategies, processes, capabilities
2、 Skandia Navigator excels in:
A:measuring intangible capital
B:integrate business units’ activities
C:balancing the strategic goals of financial and nonfinancial aspects
D:considers the contribution and satisfaction of the stakeholders
答案: measuring intangible capital
3、 Which of the following is regarded as horizontal alignment?
A:Aligning individual performance goals
B:Cascading strategic objectives to department level
C:Coordination across functions or units
D:All of the above
答案: Coordination across functions or units
4、 Distributed leaders include:
A:Employee in key positions
B:Middle managers who run critical businesses and functions
C:Frontline managers who run important groups or teams
D:Technical and domain experts who occupy key spots in the formal networks
答案: Middle managers who run critical businesses and functions;
Frontline managers who run important groups or teams;
Technical and domain experts who occupy key spots in the formal networks
5、 Commitment across function and business units is key to the success of strategy
A:正确
B:错误
答案: 正确
Chapter 5 Designing a SPM Framework： Balanced Scorecard and Strategy Map 设计战略性绩效测量系统：平衡计分卡与战略地图-黄彬云
1、 Balanced scorecards consist of four inter-related perspectives. Which perspective or layer will be the main driver or enabler for outcomes within the financial perspective?
A:Customer
B:Internal Process
C:Learning & Growth
D:make development plans
答案: Customer
2、 A good vision statement is all of the following EXCEPT:
A:Brief
B: Detailed
C: Inspiring
D:Bound by timeline
答案: Detailed
3、 The mission statement summarizes:
A:the organization’s future image
B:the organization’s values
C:the organization’s most important reason for existing
D:the organization’s needs
答案: the organization’s most important reason for existing
4、 Which of the following describe the cause-and-effect linkages in the Balanced Scorecard?
A:Each perspective is related to eah other according to bottom-up causal linkages
B:Different types of performance measures are integrated according to financial and nonfinancial standards
C:The performance measures of each individuals are connected by positional linkages
D:The strategic objectives and performance measures are cascaded according to a top-down causal relationship
答案: Each perspective is related to eah other according to bottom-up causal linkages;
The strategic objectives and performance measures are cascaded according to a top-down causal relationship
5、 Strategy map and balanced scorecard are two different tools for strategic performance management.
A:正确
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