职场交流英语(林秋明)(广西大学)中国大学MOOC答案2024完整版WYC

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起止时间:2020-04-25到2020-06-30
更新状态:已完结

Lecture Four Attending a meeting 第四讲单元测验

1、 In general, who is responsible for writing down or recording specifics about what was discussed, and reporting how the meeting was conducted?

A:The chairman.
B:Every attendee.
C:Some volunteer.
D:The secretary.
答案: The secretary.

2、 What is suggested to do if you have no idea how to begin creating the minutes?

A:Search for a model on the Internet.
B:Turn to a cyber consultant for help.
C:Follow a manual on the Web to facilitate the task.
D:Register for an online training course to learn the skills.
答案: Search for a model on the Internet.

3、 Why should the meeting minutes be stored or even archived with other important corporate files?

A:Because they will be inspected by the government in the future.
B:Because they will be destroyed by the administrator some day.
C:Because they will be used to protect the organization’s rights and interests.
D:Because they will be treated as confidential according to business laws.
答案: Because they will be used to protect the organization’s rights and interests.

4、 What is the funcion of a meeting minute to a corporate?

A:It is a business letter to all employees.
B:It is like an institutional memory.
C:It functions as a rule in a corporate.
D:It is a record of what a corporate has achieved.
答案: It is like an institutional memory.

5、 Which of the following action is NOT correct?

A:A note taker may choose a template from the internet for a meeting minute.
B:A note taker should note down who is late for the meeting and who leaves earlier.
C:A note taker should write down the date and location of the meeting.
D:A note taker should record the numbers of those who agree or disagree only in a voting.
答案: A note taker should record the numbers of those who agree or disagree only in a voting.

6、 What opposite things below should be included in meeting minutes?

A:Who attended the meeting and who did not.
B:What agenda items have been covered and what have not.
C:What have been said and what have not.
D:Who voted to agree or disagree and who did not.
答案: Who attended the meeting and who did not.;
What agenda items have been covered and what have not.;
Who voted to agree or disagree and who did not.

7、 When should meeting members review the decisions, assignments and action items, etc. in an ongoing series of meetings?

A:At the beginning of the first meeting.
B:At the end of the meeting being held.
C:At the beginning of the next meeting.
D:At the end of the last meeting.
答案: At the end of the meeting being held.;
At the beginning of the next meeting.

8、 A meeting minute is a written or recorded document of __.

A:what was done.
B:what decision was made.
C:what action will be taken.
D:what was talked about.
答案: what was done. ;
what decision was made. ;
what action will be taken. ;
what was talked about.

9、 For an inexperienced person who is asked to take meeting minutes, he/she needs to put down whatever has been said.

A:正确
B:错误
答案: 错误

10、 Such details as timing, venue and number of attendees are the content of the meeting discussion, rather than the information relevant to conduction.

A:正确
B:错误
答案: 错误

11、 While documenting the meeting discussion, we should record what has been said except for who said it.

A:正确
B:错误
答案: 正确

12、 It has been a convention to send the parties concerned an email of the meeting minutes beyond one working day.

A:正确
B:错误
答案: 错误

13、 Names should be attached to all the speakers in general discussion.

A:正确
B:错误
答案: 错误

Lecture Five Mastering interpersonal communication skills 第五讲单元测验

1、 When someone is trying to engage you in conversation, what need you do to give an active response?

A:Finish the task as quickly as possible.
B:Turn around and face the person.
C:Shoulder the duty as if it is yours.
D:Make yourself look different.
答案: Turn around and face the person.

2、 Because of the background noise or distractions, what should we do to make us concentrated on the on-going conversation with the other person?

A:Pay less attention to what is happening around than we usually do.
B:Move to a quiet or soundproofed place to finish the talk.
C:Have more eye contact with the person being engaged with.
D:Speak louder enough to make each other heard clearly.
答案: Have more eye contact with the person being engaged with.

3、 All of following questions are open-ended ones EXCEPT __.

A:Sorry for my boldness, do you go for the right wing?
B:For what purpose do you think the ban has been issued?
C:Can you tell me why the shipping channel gets frozen?
D:Maggie, how do you like the rise of mobile payment?
答案: Sorry for my boldness, do you go for the right wing?

4、 What is the best reason why to use incentives can’t always change people’s minds?

A:Because forcing to change can’t produce the desirable outcome.
B:Because adverse people are often too resistant to be encouraged.
C:Because making a change doesn’t guarantee a bright future at all.
D:Because individuals are driven by different motives to succeed.
答案: Because individuals are driven by different motives to succeed.

5、 Which of the following statements best explains why people are inclined to ask “How does this affect me?” and “What does this mean for me?” when they are told something?

A:People lack active listening skills in communication.
B:People refuse excessive information in communication.
C:People concern self-related issues in communication.
D:People require complete truth in communication.
答案: People concern self-related issues in communication.

6、 Which of the following ways serves as a BAD example of attention grabber that a teacher uses to quiet a noisy classroom?

A:Teacher says: “Boys and girls, may I have your attention please?”
B:Teacher says: “Surf’s up.” Students respond: “Shhhh!”
C:Teacher says: “When I say ‘peace’, you say ‘quiet’. Peace…”
D:Teacher says: “Jazz hands.” Students stop everything and do jazz hands.
答案: Teacher says: “Boys and girls, may I have your attention please?”

7、 The reason why we often say “the way I see it” or “in my experience” in communication is to __.

A:stress what is going to be said is original
B:point out the mistakes in the listener’s words
C:contrast two different ideas or to differ one from another
D:raise a different opinion without offending the listener
答案: raise a different opinion without offending the listener

8、 What is suggested being done to build up rapport or good relationship in a team?

A:Sharing personal true stories with the others in real life.
B:Giving great pressure to everyone on the team.
C:Holding more team meetings to discuss work.
D:Encouraging everyone to communicate through the Internet.
答案: Sharing personal true stories with the others in real life.

9、 Which of the following behaviors are thought positive in terms of facilitating good communication?

A:Avoiding jumping to conclusions before understanding what the other people are talking about.
B:Imposing your thoughts or feelings on the other people if they misunderstand you.
C:Assuming you understand what happened to the other people and what their feeling was.
D:Trying to figure out what the other people really think by asking about their opinions.
答案: Avoiding jumping to conclusions before understanding what the other people are talking about.;
Trying to figure out what the other people really think by asking about their opinions.

10、 Which of the following techniques can be applied to dealing with the potential positives and negatives that changes may bring to people?

A:Writing down a matrix to specify an issue.
B:Relating the matrix to personal objectives.
C:Specifying the distinction between different perspectives.
D:Figuring out pains and gains to undergo the change.
答案: Writing down a matrix to specify an issue.;

       


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